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Application Systems Analyst/Business Analyst

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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.


The Application Systems Analyst leads the analysis pre-work in support of client project initiatives with a proactive project execution strategy. This position coordinates and actively participates in the analysis, development and implementation of custom configurations and procedures for our clients. Must be able to interpret the meaning and relevance of raw data with particular focus on data integrity and accuracy. This position is responsible for documenting Standard Operating Procedures as well as analyzing and implementing process improvements. The Application Systems Analyst interacts with the PM's, IT teams and all levels of management, must be able to drive and influence client requests, and will be responsible for aligning analysis in support of goals and project deliverables that affect client and project deadlines.


Essential duties and responsibilities include the following. Other duties may be assigned.

Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.

Oversees projects from analysis through implementation. 

Coordinates projects between Client Services and IT as the department and client representative.

Provides weekly or daily technical system set-up status reports to team and client as needed.

Reviews, analyzes, and evaluates business systems and client needs.

Works directly with client and project managers to develop requirements for system development efforts and detailed technical specifications.

Writes tests and uses cases and drives quality assurance through system and user acceptance testing.

Prepares and documents functional and technical specifications.

Works with IT and business project teams to understand reporting requirements and proposes solutions.

Documents and provides knowledge transfer to the rest of the Project Team for all solutions.

Analyzes divisional procedures to identify areas for automation, process improvement, etc. 

Ad-hoc reporting for Sales, Account and Operations Managers.

Formulates systems to parallel overall business strategies.

Trains users to use new programs and provides technical assistance when required.

Reads manuals, periodicals, and technical reports to stay current with new technologies and learns new ways to develop programs.

Develops and maintains documentation for both new and existing client business and system processes.

May support multiple projects while maintaining support of day-to-day business.

Preparing test scripts and performing / documenting QA testing.

Performing root cause analysis.

Coordinating and facilitating meetings with technical team and end-users (SMEs).

Expert analytical skills.

Highly organized, extremely detail-oriented and has the ability to quickly grasp business needs and issues quickly.

Leadership ability, which can involve comfortably running conference calls, managing projects and coordinating deliverables.

Ability to work independently.

Regular attendances during regularly scheduled business hours.

Subjects to in-person supervision during working hours.

In-person interactions with co-workers and supervisors.

This position will also be responsible for assisting with various project related technical activities and ad-hoc analysis and reporting as required by the program.

Responsible for aiding in own self-development by being available and receptive to all training made available by the company.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.

Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions as the best of own ability.


Bachelor's degree in Computer Science, Business Management or related field preferred and a minimum of six (6) years of Business Analysis experience, preferably with a software solution focus. Exposure and experience in working on EPLC Project is preferred. FDA experience is highly preferred. Relevant experience, or equivalent combination of education / experience.


This position requires possession of or the ability to obtain and maintain a Public Trust Clearance and a Driver’s License.


Database experience with Oracle databases (SQL / PL-SQL) is essential for day-to-day operations.


Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.


Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. May occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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