RPA Application Programmer

The RPA Application Programmer translates the solutions provided by systems designers into detailed program specifications. This is a remote position.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.   

ESSENTIAL REQUIREMENTS

• Strong analytical and problem-solving skills with demonstrated ability in root cause analysis

• Experience with debugging tools, log analysis, and performance monitoring

• Proficiency in VB.NET/C# and understanding of .NET framework

• Experience with SQL queries and database troubleshooting

• Excellent written and verbal communication skills with ability to translate technical concepts for business audiences

• Experience with ticketing systems (ServiceNow preferred) and ITIL processes

• Experience with version control systems (Git)

• Experience with Orchestrator administration and robot management

• Knowledge of PowerShell, Python, or other scripting languages is preferred.

• Familiarity with API integration and web services is preferred.

• Understanding of infrastructure components affecting RPA performance is preferred.

• Agile/Scrum experience is preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

• Monitor, maintain, and optimize production RPA bots to ensure consistent performance and reliability

• Perform root cause analysis on bot failures and implement permanent fixes

• Analyze system logs, debug code, and troubleshoot complex automation issues

• Document technical issues, resolutions, and process improvements

• Collaborate with business users to understand operational impacts and communicate technical solutions in business terms

• Participate in incident management and on-call rotation as needed

• Identify opportunities for automation enhancement and efficiency improvements

• Maintain and update technical documentation, runbooks, and knowledge base articles

• Support change management activities including testing and deployment

EDUCATION/EXPERIENCE REQUIRED

Bachelor’s degree in Computer Science or related field of study, and three (3) years of experience; or equivalent combination of education / experience.

PHYSICAL DEMANDS

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

EOE including Disability/Vet

The estimated pay range for this role is $70K to $80K, with the final offer contingent on location, skillset, and experience. 

CNI offers a comprehensive benefits package that includes:

• Medical
• Dental
• Vision
• 401(k)
• Family Planning/Fertility Assistance
• STD/LTD/Basic Life/AD&D
• Legal-Aid Program
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) – (11) Federal Holidays
• Training and Development Opportunities

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).