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Business Analyst

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Business Analyst

Job ID 6957
Job Location Rockville - MD
Full-Time/Part-Time Full-Time

The Business Analyst provides support to the U.S. Centers for Medicare & Medicaid Services (CMS) for the Enterprise Electronic Change Information Management Portal (ECHIMP). This position leads requirements gathering sessions, translates business requirements into detailed technical system specifications and serves as the liaison between client stakeholders and the technical project team. In addition, the Business Analyst assists the subcontractor Project Manager in managing the software development activities and serves as the backup to the Project Manager in his absence.



Essential duties and responsibilities include the following.  Other duties may be assigned.


Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.


Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.


Performs highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.


Develops user interface designs, screenshots, walkthroughs, workflows, uniformly structured use cases and supplementary specifications. Provides expertise and support for documented requirements traceability.


Develops user manuals, training and promotional materials.


Performs quality assurance reviews of existing documentation.


Assists the subcontractor Project Manager in managing the software development activities and serves as the backup to the Project Manager in his absence.


Effectively communicates detailed technical requirements specifications, both verbally and in writing, to all project team members, client stakeholders, and senior management.


Responsible for aiding in own self-development by being available and receptive to all training made available by the company.


Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.


Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.



Bachelor's degree and a minimum of five (5) years’ relevant experience, or equivalent combination of education / experience. Experience with U.S. Centers for Medicare & Medicaid Services System Development Lifecycle (SDLC) framework, referred to as XLC, documentation is required. FDA or HHS EPLC is preferred. 



Advanced knowledge and understanding related to the analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications

Advanced ability in requirements gathering and elaboration, business process improvement and emerging technologies

Thorough knowledge and understanding of information technology security and Health Insurance Portability and Accountability Act (HIPAA) policies for dealing with Personal Health Information and personally identifiable information

Operational knowledge and understanding of a Capability Maturity Model-Integrated (CMMI) CMMI Level 3 software development environment

Demonstrated ability to develop and apply comprehensive solutions to client requirements / issues and to elicit user preferences around specific interface behaviors and related functionality

Ability to be self-motivated and to independently rely on system documentation for learning complex workflows of a customized enterprise change management system

Extremely detail-oriented with ability to quickly grasp business needs and issues

Exceptional analytical, problem-solving and critical thinking skills

Skilled in serving as a team lead, facilitating teamwork, and coordinating efforts for the successful achievement of goals

Excellent verbal and written communications skills with solid presentation skills

Exceptional customer service skills with ability to build positive, professional relationships

Ability to clearly and concisely communicate / explain technical information to a broad range of people with varying levels of technical expertise

Exceptional organization skills with ability to prioritize tasks and to effectively manage multiple projects and priorities

Ability to work under pressure and to meet tight deadlines

Ability to mentor and instruct others

Ability to work both independently and in a highly collaborative, team environment





Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.



Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.



Ability to read, analyze, and interpret technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.