Administrative Analyst III - NAS E
The Administrative Analyst III provides administrative support for the FAA National Airspace Systems Engineering (NAS-E) operational team. This position helps to improve the efficiency of the organization by performing a variety of administrative and clerical tasks that support management and functional processes. The work requires a practical knowledge of the purposes, methods, and techniques of administrative analysis and the structures, functions, processes, objectives, and services of NAS-E.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.
Performs a variety of routine to advanced administrative / clerical functions in support of NAS-E operations.
Greets visitors in a timely and professional manner. Determines the nature of business, and directs visitors appropriately. Logs visitor arrival and departure information.
Answers office telephone(s). Follows established procedures in routing calls to appropriate department / individual for assistance. Takes messages, as required.
Responds to inquiries and information requests in an efficient manner. Recognizes potential problems / issues, and refers them immediately to the appropriate Point of Contact for resolution.
Coordinates and manages daily schedules and calendars for assigned executive staff.
Creates, assembles and distributes meeting materials and/or meeting minutes.
Maintains hard and soft copy files.
Works cooperatively with staff on projects, as assigned by supervisor.
Collects and analyzes data / information, and prepares final documents, memos and reports following program and administrative policies and procedures.
Helps to ensure the efficient flow of work, and uses the utmost discretion when handling confidential information.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
Associates degree with relevant administrative support experience as specified below, or equivalent combination of education / experience.
Administrative Analyst III – Level 6 (required degree + 15 years of experience)
Administrative Analyst III – Level 5 (required degree + 12 years of experience)
Administrative Analyst III – Level 4 (required degree + 9 years of experience)
Administrative Analyst III – Level 3 (required degree + 6 years of experience)
Administrative Analyst III – Level 2 (required degree + 3 years of experience)
Administrative Analyst III – Level 1 (required degree)
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Working knowledge of standard office practices and procedures
Knowledge of FAA and AJW-14 administrative policies and procedures
Knowledge of policies and procedures governing program area of support
Proficient in the use of standard office equipment such as computers, typewriters, copiers, fax machines, telephone systems and office automation systems
Skilled proficiency in the use of Microsoft Windows and Office programs (i.e., Word, Excel, Outlook, PowerPoint, etc.) with ability to manage calendars and email
Knowledgeable and proficient in the use of the English language as to professional business grammar, spelling, punctuation and capitalization in the preparation of correspondence, reports and presentations
Ability to compose correspondence from draft to final version, both electronic and hard copy
Working knowledge of business records management and filing processes
Excellent verbal and written communications skills
Excellent customer service skills
Well organized and detail-oriented with ability to effectively multi-task
Ability to work effectively both individually and in a team environment
CERTIFICATES, LICENSES, REGISTRATION
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.