Project Manager - IT
The Information Technology (IT) Project Manager manages, plans, and coordinates the full life cycle of IT projects for the Air Combat Command (ACC), Communication Support Squadron (CSS), within the United States Air Force (USAF). This position ensures that all project goals and objectives are accomplished within the prescribed timeframe, budgetary parameters and to the customer’s satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
The IT Project Manager works with the customer to plan, coordinate, and manage the execution and implementation of IT / communications plans and programs, memorandum of agreements (MOA), Standard Operating Procedures (SOP), and other agreements.
Processes and tracks customer requirements, and engineer solutions.
Manages project implementation, planning requirements development and processing.
Develops and manages enterprise master integrated schedule, tracking milestones, major projects, and completion dates.
Provides logistics management oversight for unit systems.
Produces implementation plan for approved projects and programs.
Implements Information Technology Infrastructure Library (ITIL) processes to ensure highly reliable IT services.
Promotes and provides cost reduction, improved IT services, and customer satisfaction through a professional approach to service delivery.
Works to minimize energy consumption in order to meet percentage reduction requirements.
Follows environmental guidelines in the purchase and disposal of hardware or electronic equipment.
Coordinates initial design plans with civil engineers to ensure compliance with environmental and energy guidelines.
Incorporates innovative and emerging technologies that improve and support IT system performance and mission performance.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Bachelor’s degree in a related field of study and a minimum of two (2) years relevant experience; or Associates Degree with a minimum of four (4) years relevant experience; or an equivalent combination of experience / education.
CERTIFICATES / LICENSES / REGISTRATION
Must be able to obtain Department of Defense Secret Clearance
Information Technology Infrastructure Library (ITIL) certification
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Strong working knowledge and proficiency in MS Project applied to a software development life cycle
Working knowledge of contracts management and logistics management capabilities for organizational systems
Working knowledge of MS Office Suite (Word, Excel, PowerPoint, etc.)
Skilled in facilitating teamwork and coordinating efforts for the successful achievement of goals
Excellent supervisory and management skills with ability to resolve conflicts, grievances, confrontations or disagreements in a constructive manner
Exceptional organization skills with ability to effectively manage multiple IT projects and priorities
Excellent verbal and written communications skills with solid presentation skills
Exceptional customer service and relationship-building skills
Ability to plan and oversee projects through the use of project management software tools and methodologies
Ability to schedule, plan and lead meetings
Ability to work effectively, both independently and in a team environment
Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.