Documentation and Reporting Specialist
The Documentation and Reporting Specialist provides support to Indian Health Services (IHS). This position supports communication efforts for a business-to-government interconnectivity program. The Documentation and Reporting Specialist assists team members in creating and maintaining IT Security-related documentation, processes, procedures and reports, as well as communicating information to internal and external stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Assists with general and technical documentation.
Acts as a liaison for a business-to-government interconnectivity program, which includes tasks such as creating, receiving and transmitting business partner communications, task coordination and scheduling.
Maintains open lines of communication with business partners and up-to-date contact lists.
Assists team members in maintaining and updating internal / external reporting documents.
Assists others with Subject Matter Expert interviews. Keeps meeting minutes, and assists in the creation of end-user community documentation.
Aids in updating IT security end-user documentation.
Regularly reviews, edits, and proofs documents. Converts documents into standard template formats that are ready for delivery to the customer.
Ensures compliance with industry standards, and uses best practices of style and format.
Responsible for adherence to qualitative and quantitative standards as established to meet contractual obligations and changing business requirements.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions as the best of own ability.
EDUCATION / EXPERIENCE
Bachelor’s degree and a minimum of five (5) years relevant experience, or equivalent combination of education / experience. Experience learning and using network security products.
CERTIFICATES / LICENSES / REGISTRATION
Possesses or had the ability to obtain a government security clearance
Basic computer certification preferred (CompTIA, Microsoft, Cisco, etc).
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Knowledgeable of OMB, FISMA, FIPS, HIPPA and other federal regulations / requirements associated with Information Security
Advanced proficiency in the use of Microsoft Windows and Office programs (i.e., Word, Excel, Outlook, PowerPoint, etc.)
Excellent written and verbal communication skills with strong command of the English language
Excellent organization and document creation skills with attention to detail
Skilled proficiency in preparation of reports, presentations, summaries and analysis
Excellent interpersonal skills
Ability to effectively interact with internal / external stakeholders in a professional manner
Ability to work in a team environment and assist team members when needed
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public