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Customer Service/Support

CategoryId: 
C8721

CUSTOMER SERVICE REPRESENTATIVE

Full-Time

The Customer Service Representative (CSR) supports the Centers for Medicare & Medicaid Services (CMS) Payment Error Rate Measurement program for Medicaid and Children’s Health and Insurance Program (CHIP).  This position provides unbiased assistance to answer customer questions, assistance with problem resolution and documenting all provider encounters in clear and concise logs.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

location: 
Rockville, Maryland

Beneficiary Customer Service Representative I

Full-Time

The Beneficiary Customer Service Representative provides a high level of service and call center support for the Trust Beneficiary Call Center (TBCC), Department of the Interior (DOI), Office of the Special Trustee for American Indians (OST).  This position serves as an initial point of contact in providing beneficiary assistance by answering customer questions, providing problem resolution and documenting all

location: 
Albuquerque, New Mexico

Section 508 Task Coordinator

Full-Time

In order to comply with Section 508 of the National Rehabilitation Act, the IRS must ensure that disabled employees and members of the public have access to information that is comparable to the access which is available to others.  The Section 508 Task Coordinator supports these efforts by serving as a point of contact for information concerning Section 508 accessibility issues and solutions, and by coordinating and assisting in the accomplishment of functional tasks required to meet es

location: 
Lanham, Maryland

Reference Data Specialist - Anticipated

Full-Time

***Native American Preference***

 

location: 
Lakewood, Colorado

Production Reporting Specialist - Anticipated

Full-Time

***Native American Preference***

 

The Production Reporting Specialist provides support to the Bureau of Indian Affairs, Indian Energy Service Center (BIA-IESC). This position provides production accountability (PA) reporting, reviews, investigation, and guidance for resource development on reservations. 

location: 
Lakewood, Colorado

Technical Writer - Anticipated

Full-Time

***Native American Preference***

 

location: 
Lakewood, Colorado

Outreach Specialist - Anticipated

Full-Time

***Native American Preference***

 

The Outreach Specialist provides support to the Bureau of Indian Affairs, Indian Energy Service Center (BIA-IESC). This position provides education seminars, communications, strategic advice, compliance guidance, and resolution of highly complex issues related to energy or mineral royalties.

location: 
Lakewood, Colorado

Production Accountability Technician - Anticipated

Full-Time

***Native American Preference***

 

The Production Accountability Technician provides support to the Bureau of Indian Affairs, Indian Energy Service Center (BIA-IESC). This position provides technical expertise to assist Tribes in auditing tribal/allotted oil and gas leases to ensure production accountability. 

location: 
Lakewood, Colorado

Supply Technician - Anticipated

Full-Time

Supply Technician provides warehouse supply support for the Western Area Power Administration (WAPA).  This position is responsible for shipping, receiving, inventory management, material coordination, inventory cataloging and all other warehouse functions.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

location: 
Phoenix, Arizona